Privacy Policy
At Bhavatu, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, and how you can contact us regarding your personal information.
For organisations operating in India, privacy notices should clearly explain the personal data being collected and the purposes for which it is processed. India’s Digital Personal Data Protection framework also provides rights concerning personal-data processing and grievance redressal.
1. About This Privacy Policy
This Privacy Policy applies to information collected through:
- Our website
- Contact forms
- Product enquiry forms
- Request-a-quote forms
- Export enquiry forms
- Email communications
- Other interactions with Bhavatu
2. Information We May Collect
Depending on how you interact with our website, we may collect information such as:
Contact Information
- Name
- Email address
- Phone number
- Company name
- Business address
- Country
- City or location
Enquiry Information
When you contact us or request a quotation, we may collect:
- Products you are interested in
- Required quantity
- Packaging requirements
- Destination country
- Shipping requirements
- Business requirements
- Messages or other information you voluntarily provide
Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website interaction information
- Referring website
- Date and time of access
3. How We Use Your Information
We may use the information collected to:
- Respond to enquiries.
- Provide product information.
- Prepare quotations.
- Process and manage orders.
- Communicate regarding products and services.
- Coordinate shipping and logistics.
- Provide customer support.
- Maintain business records.
- Improve our website and services.
- Protect the website against fraud, abuse, and security threats.
- Comply with applicable legal and regulatory requirements.
We aim to process personal information for specified and lawful purposes and to limit collection to information reasonably necessary for those purposes.
4. Communication and Marketing
If you voluntarily provide your contact details for an enquiry, quotation, or business communication, we may contact you regarding that enquiry or related business matter.
Where required by applicable law, we will obtain appropriate consent before sending promotional or marketing communications.
You may request that we stop sending promotional communications by contacting us or using an available unsubscribe option.
5. Sharing of Information
We do not sell your personal information.
We may share relevant information with trusted service providers where reasonably necessary to operate our business, such as:
- Website hosting providers
- Website and IT service providers
- Payment service providers
- Shipping and logistics providers
- Professional advisers
- Business partners involved in fulfilling your request
- Government authorities or regulatory bodies where legally required
Where third parties process personal information on our behalf, we seek to use appropriate contractual and organisational safeguards.
India’s DPDP framework places obligations on organisations handling personal data and requires appropriate security safeguards.
6. Cookies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may be used for purposes such as:
- Website functionality
- Security
- Analytics
- Remembering preferences
- Improving user experience
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
If you use Google Analytics, Meta Pixel, Google Ads, or another analytics/advertising service on the website, this section should be updated to specifically identify those services.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
When personal information is no longer required and there is no legal requirement to retain it, we may delete or anonymise it.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about how your personal data is processed.
- Request correction of inaccurate personal information.
- Request deletion or erasure where applicable.
- Withdraw consent where processing is based on consent.
- Raise a grievance concerning the processing of your personal information.
The DPDP Act provides for rights including information about processing, correction and erasure, and grievance redressal, subject to the Act and applicable rules.
To exercise an applicable right, contact us using the details provided below.
10. Withdrawal of Consent
Where processing is based on your consent, you may withdraw that consent by contacting us.
Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.
11. Children’s Privacy
Our website and services are not intentionally directed toward children.
We do not knowingly collect personal information from children in circumstances where applicable law requires parental or guardian consent.
Where applicable law requires verified parental or guardian consent for processing a child’s personal data, we will follow the applicable requirements.
12. International Data Transfers
As Bhavatu operates in connection with international trade and export activities, personal information may in some circumstances be processed or accessed by service providers located outside your country.
Where applicable, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable privacy and data-protection requirements.
13. Third-Party Websites
Our website may contain links to external websites.
This Privacy Policy does not apply to third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.
The latest version will always be published on this page with the updated date.
15. Governing Law
These Terms & Conditions are governed by the laws of India (or specify your country if different). Any disputes will be handled in the courts located in your jurisdiction.
16. Contact Information
For questions about these Terms & Conditions, contact us at:
Email: info.noorahbyj@gmail.com